Privacy policy

Last updated: May 30, 2025

This Privacy Policy explains how its_a_store ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website OhOwa7-kh.myshopify.com (the"Site") or interact with our services (the "Services").

Please read this Privacy Policy carefully.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

Who We Are

The data controller for your personal data is:

its_a_store

its.a.store.pt@gmail.com

If you are located in the European Union, your data is processed in accordance with the General Data Protection Regulation (GDPR - Regulation EU 2016/679).

 

What We Collect 

We collect the following types of personal information:

a) Information you provide directly

  • Name, address, phone number, and email
  • Order and payment information (billing/ shipping address, payment confirmation)
  • Account login and security details
  • Customer service communications

b) Automatically collected information ("'Usage Data")

  • IP address, device/browser data, network connection
  • Interaction with the website
  • Cookies and tracking tools (see section on Cookies)

c) Third-party sources

  • Shopify (website and hosting provider)
  • Payment processors (for processing orders and payments)


How We Use Your Information 

We use your data to:

  • Process orders and manage your account
  • Send notifications about purchases, returns, or account changes
  • Deliver customer support
  • Detect and prevent fraud or misuse
  • Improve our website and services
  • Send marketing communications (only with your consent)


Sharing Your Information

We may share your data with: 

Data Category

Recipients
Contact, order, and usage data

Vendors and third parties performing services on our behalf (e.g. Shopify, payment processors, shipping and analytics providers)

Shopping and support data

Business and marketing partners

Technical and geolocation data

Affiliates and advertising services

 

We do not sell or share sensitive personal information without your explicit consent. Any information shared for marketing purposes is only done with your clear opt-in consent.


Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Improve the Site's performance
  • Analyze user behavior
  • Display targeted advertisements

For full details, see Shopify's cookie policy: © https://www.shopify.com/legal/cookies

You can manage or disable cookies via your browser settings. Note that disabling cookies may affect site functionality.

A cookie banner appears when you first visit the Site to collect your consent in compliance with GDPR.


International Data Transfers

Your information may be processed outside the EU (e.g., by Shopify or partners in the US or Canada).

When this happens, we ensure your data is protected by using:

  • Standard Contractual Clauses approved by the European Commission, or
  • Transfers to countries with adequate data protection laws.

 

Your Right (under GDPR)

You have the following rights regarding your personal data:

  • Access / Know - Request to view the personal data we hold about you
  • Correct - Request corrections to inaccurate or outdated data
  • Delete - Request deletion of your personal data
  • Portability - Request a copy of your data in a portable format
  • Restrict Processing - Ask us to stop certain data processing activities
  • Withdraw Consent - If we process your data based on consent
  • Opt Out - Of data sharing, targeted advertising or sale
  • Lodge a Complaint - With your local data authority (see below)

To exercise these rights, contact us at its.a.store.pt@gmail.com.

In Portugal, you may also file a complaint with:

Comissão Nacional de Proteção de Dados (CNPD) www.cnpd.pt

 

Data Retention & Security

We retain your personal data only as long as necessary for:

  • Providing services
  • Complying with legal obligations
  • Managing disputes or enforcing agreements

We apply reasonable technical and organizational measures to protect your data, but no system is 100% secure.

 

Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has shared personal information, please contact us so we can delete it.

 

Third-Party Links

Our Site may contain links to other websites. We are not responsible for their privacy practices. Please review the privacy policies of those external websites.

 

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and marked with the new "Last updated" date.

 

Contact Us

For any privacy-related questions or to exercise your rights, please contact:

its.a.store.pt@gmail.com

Quinta do Lapidário - Aldeia de Irmãos, 2925-045 Setúbal